Update – some darling knitter passed my words onto the owner of knitpicks and I got an email directly from him explaining how things were going to be made better.
Thanks!
I got an options set for Christmas – it arrived on December 30th I think – I have had nothing but problems since then
My order contained 1 set of options and a Cat Bordhi sock kit. Since I got my set, the following has happened:
1) my long cables fell apart
2) my size 11 tips were damaged – 1 was about a 16th of an inch short and blunt – a manufacturing defect
3) 2 sets of my tips are oxidizing – turning dark and dull in color
4) my short cables fell apart
5) one of the cables fell out of my fixed circular that came with my sock kit.
I have had 1 set of cables and 1 set of tips replaced. I have sent 3 emails that have not been replied to
I heard incredible things about this set and couldn’t wait to spend my Christmas money on this set. I am so angry and frustrated over this – I don’t want to just keep waiting for more replacement parts to arrive – they will probably be faulty also. I am stuck with yet another $70 set of needles that I hate to use. I bought these to replace my boye’s. I honestly and thinking about giving up knitting or going back to straights and DPN’s. All of these problems in just 6 weeks.
I am really disappointed with Knitpicks and doubt I’ll shop there again.

